Perhaps it is impossible to find a single person who would not have to worry about complications in relationships with family and friends. How often do difficulties in mutual understanding arise? And, of course, every person wants to learn to be more skillful in conflict situations? Conflict is a phenomenon of everyday life of people, it affects us all. Currently, there are many definitions of conflict. I propose a simple and clear one, you and I will consider conflict as a subjectively perceived divergence of interests or the belief that the desires of two cannot be achieved at the same time. The overwhelming majority of causes of conflicts occur spontaneously, contrary to the wishes of their participants. Moreover, some believe that they make every effort to prevent them from happening, but everything happens exactly the opposite. The fact is that we are very sensitive to the words, actions or inactions of other people and too often attribute these external manifestations as hostile in nature. attitude towards us. But we are very lenient with our behavior, even when we make mistakes or injustice. We easily justify them and find reasons why it is unnecessary to condemn us, but we do not forgive others for such mistakes... There are three types of interpersonal conflicts. The first is conflicts of interest. They arise in cases when the parties to the conflict (spouses, friends, relatives) have conflicting plans, aspirations, and goals. For example, spouses may have different plans for spending a day off. The wife insists that it is necessary, at all costs, to go to her mother, who has not been seen for a long time, and her husband has already prepared worms for fishing... In this case, the interests of different parties contradict each other, however, perhaps they are in this situation and you will be able to find a way to combine them. One will go to her mother, the other to go fishing or this week to go fishing, and the other will definitely go to her mother, but most likely they will not miss spoiling each other’s mood. But when interests concern cases where they turn out to be incompatible, then resolve such a conflict the situation is much more complicated. If there is only one TV in the family and the wife is impatiently waiting for the start of the next film from her series, and at the same time another program is broadcasting a football match, which, in the opinion of her husband, is of fundamental importance, then no matter how hard she tries, it is impossible to come to an agreement. The combination of their intentions puts them in an either-or choice. Conflicts in which one indivisible resource is disputed are especially difficult to resolve because the winning side gets everything and the losing side gets nothing, and this can be impossible for the loser to come to terms with. Even if she (the party) has not shown this, the resentment remains. The second is value conflicts. They manifest themselves in situations in which disagreements between participants are associated with their incompatible ideological, moral, religious and other most significant ideas. Value conflicts begin to arise when these differences influence the interaction of people. For example: where did you dress up like that, dressed like a whore. Why did the speaker decide that only whores dress like that, and, in general, that they dress like that. The first participant in the conflict is trying to impose his understanding of the rules of decency in clothing and force the second party to conform to his views. Our dominant values ​​perform a regulatory function and guide people’s actions, thereby creating certain patterns of behavior in relationships. When the behavior of participants in a particular interaction is based on different dominant values, then they, as a rule, turn into contradictions with each other and give rise to conflicts. Remember how often you try to convince another person of something, to impose your views, tastes, point of view, etc. Or when they try to do the same thing towards you. And if “imposition” occurs.